COMPETE WITH INTEGRITY.

01Purpose

These rules protect managers, football-data integrity and fair competition. They apply to accounts, club names, leagues, Market activity, support, notifications, Instinct IQ and any attempt to interact with Instinct XI.

02Fair play

• Use one account per person and do not share, sell or transfer accounts.
• Do not coordinate circular, artificial or manipulative trades or create accounts to influence Market prices, rankings or achievements.
• Do not automate gameplay, scrape protected data, use bots, scripts or unauthorised clients, or bypass rate limits and eligibility controls.
• Do not exploit a bug, stale price, provider correction or timing issue. Report material faults through Help & Support.
• Do not falsify age, identity, residence, eligibility or prize information.

03Safety and respect

• Do not use threatening, abusive, discriminatory, sexual, defamatory or otherwise unlawful club names or communications.
• Do not publish another person’s personal information or impersonate a manager, footballer, club, M2FT Ltd or a service provider.
• Do not target, groom, harass or attempt to move a child into unsafe private communication.
• Do not upload or transmit malware, harmful code, spam or content that infringes another person’s rights.

04System and data protection

• Do not probe, attack, reverse engineer or circumvent authentication, permissions, security controls or administrative tools except where the law expressly permits.
• Do not access another manager’s private squad, holdings, messages, billing information or pre-deadline lineup.
• Do not submit confidential, highly sensitive or unrelated personal data to Instinct IQ or support.

05Enforcement

We may preserve evidence, remove content, reverse or void affected virtual activity, disqualify an entry, limit features, suspend an account or report unlawful conduct. The response will take account of severity, intent, repetition, impact and the need to protect other managers.

If you believe an action was mistaken, contact Help & Support with the relevant account and event details. We will review available records.

06Reporting

Use Help & Support to report unsafe behaviour, suspected cheating, a security issue or an inappropriate club name. If someone is in immediate danger, contact the appropriate emergency service.